Mrs. Ajayi is a seasoned Confidential Secretary and Office Manager with over 20 years of progressive experience in high-level administrative leadership. She has built a distinguished career at the National Orthopaedic Hospital, Lagos, where she currently serves as Chief Confidential Secretary, providing strategic support to senior executives, managing complex administrative systems, and maintaining strict confidentiality in sensitive operations. She holds an M.Sc. and B.Sc. in Office and Information Management from Lead City University, alongside HND and ND qualifications in Secretarial Studies. She is currently pursuing her PhD in Office and Information Management at Lead City University, Ibadan. Her expertise spans executive support, office operations management, staff supervision, document and records management, minute-writing, board meeting coordination, and administrative process improvement. Highly disciplined, proactive, and committed to professional excellence, Mrs. Ajayi is also skilled in modern administrative tools – including Microsoft Excel, Power BI, and SQL, and is known for her strong organisational abilities, leadership qualities, and resilience under pressure. She is an active member of leading professional bodies, including the National Institute of Office Administrators and Information Managers (NIOAIM) and the Chartered Institute of Professional Secretarial Staff of Nigeria (CIPSSON). Her research interests focus on professionalism, digital transformation in office administration, ergonomics, and career assertiveness.

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